1. Free trial
New workspaces can try WingsCRM before paying. No charges apply during the trial.
2. Cancellation
You can cancel your subscription at any time. Your plan stays active until the end of the current billing period, after which it will not renew.
3. Refund eligibility
Refund requests made within 7 days of the first payment on a new subscription are eligible for a full refund.
Renewal payments, partial months and unused user seats are generally non-refundable.
Charges from third-party providers (WhatsApp conversation fees, telephony minutes, SMS) are non-refundable.
4. How to request a refund
Email sales@wingscrm.com from your account email with your organization name and payment reference.
5. Processing
Approved refunds are credited to the original payment method within 7–10 business days.